Mazeed offers a unique and enjoyable shopping experience, in addition to tracking all your orders and updates in one place. You can also participate in challenges, win loyalty points, and share products and categories with your family or friends.

You can view ratings by clicking on the desired product, where the rating box will appear at the bottom of the page.

You can access your previous orders through the Orders section, then clicking on "Previous Orders" at the top of the page.

The minimum order value when using Tabby is 100 SAR.

You can track your order through the Orders section, then clicking on the order itself.

No need to worry, all order updates will be available to you in the app through the Orders section.

Please contact Mazeed customer support so we can assist you in modifying the order after payment. You can reach us through the WhatsApp icon in the app.

In case the product becomes unavailable after purchase, the amount will be refunded to your bank account using the same payment method, or you will be provided with a code equivalent to your purchase.

Yes, you can cancel the order, but there must be a valid reason.

The delivery time varies depending on the selected shipping method for each store.

Please contact the relevant store to arrange the return process, as it depends on the store's policy.

You can return the product by contacting the store from which you placed the order for the return process, and then inform us so that the funds can be refunded if the return request complies with the store's policy.

We will contact the store from which the order was placed to assist you.

Refunds may take between 5-14 business days. If there is a delay beyond that, you should follow up with your bank.

You can pay using Tabby, Apple Pay, Visa, Mastercard, or Mada.

Yes, new products are added daily.

It depends on the store's inventory availability.

Yes, you can use multiple discounts when ordering from different stores, but only one discount is allowed when ordering from one store.

The points system in Mazeed is based on a loyalty program that provides customers with discount codes and allows them to participate in challenges within the app.

You can benefit from the points by redeeming them for a specific amount applied at checkout or for a fixed discount code.

You can redeem your points by accessing your account, choosing "Mazeed Rewards," and then selecting "Redeem Your Points."